Switched Redirect
Reroute Your Incoming Calls in the Event of Communications Emergencies like Floods and Fires
Switched Redirect Service (SRS) is a call management service that allows all incoming calls to be rerouted to another location of your choice in case of an emergency or communications failure.
Call to Order: 888-481-0387
Benefits
- Offers the security of knowing that your business has a contingency plan in place for emergencies
- Handles communications emergencies caused by fires, floods, cable cuts and more
- Protects revenues by ensuring that customers’ calls will be routed to designated numbers or Voice Mail
- Allows you to select your call destination location based on time of day, day of week, or day of year
- Eases the workload for overloaded customer service staff or telecommuting employees
Features
- Includes the option to predefine up to three unique calling patterns for redirection
- Allows you to change the "active" option on demand, by using specific prompts
- Includes the ability to redirect your calls to Verizon Voice Messaging Service on our voice messaging platform
Additional Product Info
Each call routed to Verizon Voice Messaging Service will be answered by a customized recording that gives the caller the option to leave a message.
Each department of your business may even have different recordings.
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Service may not be available in all states. Additional charges, taxes, surcharges and restrictions apply.
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