Inside Wire Maintenance Plan
Avoid Unexpected Repair Costs
The Inside Wire Maintenance Plan is an optional monthly service that offers reliable protection for a small monthly charge per business line. Coverage includes diagnosis and repair of the inside telephone wiring and jacks that provide your Verizon dial-tone service.
Pricing Information
Call 1-888-481-0387 to speak to a Small Business Representative.
Benefits
- Protects against unexpected repair costs by charging a small fixed monthly charge per business line
- Provides experienced Verizon technicians to service your telephone wiring and jacks
- Offers prompt attention after one quick call — and most problems are pinpointed quickly and accurately
Features
- Includes free repair visits whether the problem is in your inside telephone wiring, jacks or equipment
- Offers diagnosis and repair (including labor and materials) of inside wiring and jacks at no additional charge
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Wire maintenance does not include the repair or replacement of telephone sets or other telephone equipment at your premises. Pricing is on a per-line basis. Service call and labor charges will apply if the trouble is caused by your telephone set(s) or equipment.
Inside wire maintenance may not be your responsibility if you lease your business space. Contact your landlord or property manager to determine who is responsible.
Pre-existing conditions and problems with your inside wiring or telephone jacks are not covered within this plan. If you do not have a maintenance plan, you may make your own repairs, hire someone else to repair the wiring, or hire Verizon. Labor and materials charges will apply for each service call.
The Inside Wire Maintenance Plan does not provide for any direct repair work on any equipment other than your inside wire and jacks on your premises.
This service may not be available in all areas. A waiting period applies from the order date to the terms of the plan effective date. The charges for this plan are subject to change with 30 days’ prior written notice. Other exclusions and restrictions may apply.
The Inside Wire Maintenance Plan does not cover key telephone systems, multi-line telephone equipment, private branch exchange (PBX) systems, channel services, coin-operated telephone services, wire larger than eight-pair, pre-existing conditions, misuse, abuse, riot, acts of war, fire and acts of nature, nonstandard wire and jacks that do not comply with Part 68 of FCC rules and / or Verizon technical standards, malfunctions resulting from use of voice grade lines to transmit or receive data or signals beyond the operating parameters of the line, restoration of premises if asked to repair concealed wire, customer-provided equipment (CPE), inside telephone wiring, jacks or other items used in connection with the telephone exchange of a provider other than Verizon, or repair or replacement of telephone sets or equipment.
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