Service Options

Have Verizon custom-build your conferencing solution, or choose the level of service that meets your needs.

Instant Meeting

Instant Meeting is for small impromptu reservation-less meetings.

Your employees keep the same dial-in number and passcodes so meetings can be started at a moment's notice.

Standard Service

Standard Service is for large-scale corporate events, particularly regularly scheduled calls.

A Verizon coordinator monitors your meeting, greets and announces each participant, and stands by in case you require assistance.

Premier Service

Premier Service is for large-scale corporate events, particularly high-visibility meetings.

A Verizon conference coordinator manages your entire meeting. This option is recommended for high-visibility meetings or presentations like investor relations calls, focus groups and press conferences.

Web Tools

The E-Meetings portal provides easy access to:

• Manage My Meetings
• Business resources:
  • Online reporting tool (OLIP)
  • Demonstrations and training
  • Product resources
  • Solutions information
• News and events
• Joint events
• Additional key conferencing tools

Access Methods:

• Meet Me - Participants and leader join a conference by dialing a specific number
• Dial Out - Conference coordinator calls participants and leader
• Combo - Both the Meet Me and the Dial Out access methods are available
• Global Access - This extensive and robust option allows you to access Verizon conferencing services around the world (must be requested when you set up service)

Pricing Components:

• Conferencing is priced on a per-minute, per-participant basis
• Components cover bridging and transport (access)

Features

State-of-the-art Features for Enhanced Collaboration
Feature	Premier	Standard	Instant Meeting (self-service)
Announce Late Participants Late participants into conference can be announced upon request.
ASAP Calling When circumstances dictate that you must talk to any number of people at the earliest possible opportunity, a Conference Coordinator will contact all participants and bring them into the call "ASAP."
Conference Monitoring To facilitate prompt resolution of quality issues or to answer questions, the Conference Coordinator periodically monitors the call. There is no additional charge for this feature. Note: Dialing "*0" will always bring immediate operator assistance.	Throughout the call	Periodic Monitoring
Conference Recording Calls may be recorded on cassette, CD, or .wav on CD and sent to customer for later review, or they can download the recording via .mp3 (Premier and Standard services only) or .wav format. There is a charge for this feature.
Conference Transcription When written documentation is required, conference calls may be transcribed. There is a charge for this feature.
Customer Reference Codes Can be used to identify the calls listed on Verizon Business Audio Conference invoice by name, number, or a combination of both.
E-Scheduling E-Scheduling lets you schedule conferences and reserve rooms in real time.
Enter & Announce The Conference Coordinator will enter and announce each participant into the conference. This feature is available with Instant Meeting service, as a self-serve option.			Via automated enunciator
Instant Replay Plus Call in and listen to a previously held conference at your convenience. This service is available after a call for the duration of time indicated by the customer. There is a charge for this service.
Interpretation (Languages) Receive on-line foreign language translation during your audio conference. This service supports 120 languages or dialects through a worldwide translation service. The translation organization will bill directly for this service.
Listen Only To ensure the conference call is conducted efficiently when there are many participants, some participants may be placed in a Listen Only mode while others are speaking.
Master List A list of conference call participants may be kept on file at the Verizon Business Conferencing Operations Center to simplify collecting names and phone numbers in preparation for a call.
Meeting View Meeting View is a simple Web interface that utilizes the Internet to help conference leaders manage their Premier-level calls. In addition to providing real-time, Internet-based visibility into a conference, Meeting View provides leaders with enhanced monitoring and control features, including: Viewing a list of participants, including the line status of each participant Monitoring and / or managing a Q&A queue by promoting or removing participants Viewing polling results in real-time via the Internet browser Chatting with other pre-designated call leaders and / or the Conference Coordinators
Music While On Hold Participants may have music while on hold, or they may be entered directly into the conference. This feature is not available for Unattended service.			If Quick Start is not set up by subscriber
Participant List Verizon Conferencing will compile and maintain participant lists if requested. This feature is not available with Unattended service.			Via Instant Meeting Web Moderator
Participant Screening A Conference Coordinator will pre-screen participants as they enter the conference call, compiling the data requested.
Polling Polling allows a conference leader to conduct an opinion poll or survey by asking participants to indicate their responses via touch-tone keypads.
Prenotification With 48 hours' advance notice, the Conference Coordinator will notify all participants of the date and time of the scheduled call.
Question & Answer This service manages question and answer sessions, allowing the presenter to respond without interruption while participants remain in Listen Only mode.
Rapid Entry Participants can join a conference directly by entering a leader or participant passcode instead of waiting in queue for operator greeting.
Roll Call Roll Call can be requested when the conference reservation is scheduled. This feature is not available for Unattended service.
Secured Call Secured Call allows the conference leader to prevent the Conference Coordinator from monitoring and to block the participation of additional callers.			Via the Instant Meeting Web Moderator, the subscriber can disconnect participants.
Standing Reservation A standing reservation may be made for any regularly scheduled conference call.			Via Instant Meeting subscription
Sub conferencing Designated callers may confer privately within a conference call and then be returned to the main call.
Tape Playback The Conference Coordinator plays a pre-recorded audio cassette of an audio conference. This feature is not available with Instant Meeting service.
Tone In A tone will be heard for each participant entered into the conference.
Voice over IP Access Instant Meeting leverages the efficiency of voice over Internet protocol (VoIP) to deliver the functionality you need for spur-of-the-moment collaboration.
Web RSVP An Internet tool designed to collect and view meeting participant information online.

Additional Product Info

* Additional fee associated with feature